Senior Health Plan Solutions
Senior Health Plan Solutions

Faith • Care • Guidance

Medicare made simple, with someone who cares.

Independent, faith-driven Medicare guidance rooted in Central Florida and available in 10 states. We help you understand your options and choose the right plan, at no cost to you.

Se Habla Español

Sit-down plan reviews, one on one

Local, faith-driven guidance

Our help is free to you

Serving families since 2015

Licensed since 2015, serving 10 states Independent, we work for you No cost for our help

Where we help

Licensed across 10 states, rooted in Central Florida

Charlotte started right here in Central Florida in 2015. Today she holds active certifications and licenses in 10 states, so she can keep helping clients who move, snowbird, or have family across the country. Same personal service, wherever you call home.

  • FL Home base Florida
  • AR Arkansas
  • GA Georgia
  • VA Virginia
  • SC South Carolina
  • OH Ohio
  • CA California
  • PA Pennsylvania
  • NJ New Jersey
  • WA Washington
10 states
Licensed and certified
Since 2015
Helping Medicare beneficiaries
Free
Our help costs you nothing
NPN 17595300
Charlotte Polanco, licensed agent

What clients say

In their own words.

I got lucky to interact with Charlotte in finding the best plan for me. She is very professional, courteous and a friendly agent. She is very knowledgeable and always on top of things. I cannot thank her enough for all she did for me and going the extra mile to help. You don't meet people who genuinely care often, and I'm so grateful for her honesty and kindness. Thank you Charlotte.
Rania M. · Google

Where are you in your Medicare journey?

Wherever you are starting from, we will meet you there.

How we can help

Plain-language guidance through every part of Medicare.

Medicare Advantage

All-in-one plans (Part C) that bundle hospital, medical, and often drug coverage, frequently with extras like dental, vision, and hearing.

Medicare Supplement (Medigap)

Fills the 'gaps' in Original Medicare, helping with copays, coinsurance, and deductibles so you face fewer surprise costs.

Prescription Drug Plans (Part D)

Stand-alone drug coverage matched to the medications you actually take, to help keep prescriptions affordable.

Dual-Eligible (D-SNP)

Special plans for those who qualify for both Medicare and Medicaid, with added support and benefits.

A simple, no-pressure process

From your first call to long after you enroll, you have someone in your corner.

  1. 1

    We listen

    We start by understanding your health needs, your doctors, your medications, and your budget.

  2. 2

    We compare

    We review the plans available to you side by side and explain the differences in plain language.

  3. 3

    We enroll

    When you are ready, we handle the paperwork and make enrollment simple and stress free.

  4. 4

    We stay with you

    We check in each year and are here for questions long after you enroll, at no cost to you.

Ready to talk it through?

A friendly, no-pressure conversation about your Medicare options.

Call (407) 476-8481