Faith • Care • Guidance
Meet Charlotte Polanco
A licensed Medicare agent since 2015, rooted in Central Florida and now serving clients in 10 states through her own independent agency.
Charlotte founded Senior Health Plan Solutions to bring honest, faith-driven guidance to seniors navigating Medicare. As an independent agent, she works for you, not the insurance companies, and explains your options in plain language.
Her focus is simple: build trust and lasting relationships with every client. She takes the time to understand your needs, review your options carefully, and recommend a plan that genuinely fits, all at no cost to you.
- Licensed Medicare agent since 2015, serving 10 states
- Rooted in Central Florida, licensed and certified in 10 states
- Resident Insurance License 0215 (#W258165) · NPN 17595300
- Dependable and detail-oriented through every step, from application to follow-up
Our promise to you
The values that guide every conversation we have.
Honesty first
Plain talk, no pressure, and no confusing jargon, just clear guidance you can trust.
Treated like family
To us you are a person, never a transaction. Your peace of mind comes first.
Here for the long run
Our help continues long after you enroll, when many agents have already moved on.
Faith-driven care
Guidance grounded in compassion, patience, and integrity, every step of the way.